Refund & Cancellation Policy

Last updated: October 2026

1. DIGITAL GOODS

Beats are digital products that are made available to you immediately after payment. Once the download links have been issued, a sale is final and cannot be cancelled or refunded because a download cannot be returned.

2. WHEN WE WILL REFUND OR FIX

We will correct the problem or refund you in full if, and only if, one of the following applies and you tell us within 7 days of your payment:

- you were charged but did not receive your receipt or download links;

- you were charged more than once for the same item;

- a delivered file is corrupt, incomplete or is not the file type you purchased and we cannot replace it promptly;

- the Beat was unavailable for sale at the time of payment.

3. WHAT IS NOT REFUNDABLE

- Change of mind, or buying the wrong Beat or file type.

- Disagreement with the style, quality or mix of the Beat, which you could hear in the preview before buying.

- Exclusive licences once the files have been delivered.

- Licences terminated for breach of the Terms.

4. FAILED OR CANCELLED PAYMENTS

If a payment fails or you close the payment window, no Licence is created and you are not charged. If an amount was debited by your bank without a confirmed order, it is normally reversed automatically by the bank or Razorpay within 5 to 7 working days. If it is not, contact us with the Razorpay payment ID.

5. HOW REFUNDS ARE PAID

Approved refunds are sent to the original payment method through Razorpay. They normally reach your account within 5 to 7 working days after approval, depending on your bank. When a refund is issued the Licence ends and you must stop using the Beat.

6. HOW TO ASK

Reply to the email that carried your receipt, quoting your receipt number and the reason for your request.